American Airlines commitment to customer service : Attempted sexual exploitation of children
A flight attendant has been arrested for secretly recording children on plane bathrooms, including a flight from Charlotte to Boston last year, the FBI said. The family of a 14-year-old…
American Airlines to lay off over 600 workers in Phoenix and Dallas
Changes are coming, at American Airlines, Apparently this layoff is to ‘improve’ customer service: “Today, we announced updates to our contact center organization that will help us better serve our…
Open Letter to Nate Gatten Chief Government Affairs Officer American Airlines
Dear Mr. Gatten, I hope this message finds you well. I’m writing to share a recent experience at Boston Logan International Airport while accompanying my son on his flight back…
Professor Falken Joins LinkedIn! Hilarity ensues
Professor Falken, the fictional scientist that created the Artificial Intelligence engine named after his child Joshua, in the in the 1980’s movie WarGames, joined LinkedIn recently. What happened? Using both…